Article Repost: Land That Digital Job!

I saw this article from Digiday, a great source on all things digital, and felt it was worth sharing lock, stock and barrel – especially as I recently made the jump from client-side to agency-side (and I’m lovin’ it!).

If you’re looking to make the jump to a digital agency job, I wholeheartedly agree with the experts below: show your passion for the space, network like crazy, and persistently showcase your relevant professional skills, all with a dash of niceness and generosity.

Good luck to all those job-hunters out there!

How to Get a Digital Agency Job

 11.28.2012
Landing a gig in the agency world can be tough, especially in a rough economy. Digiday regularly receives emails from recent graduates and people looking to make a career change, asking how they should go about breaking into the industry. Many are frustrated by the fact they’re expected to work for free in unpaid internships and that their lack of experience puts them at a disadvantage.

With that in mind we sought some input from CEOs and senior executives in the agency world. What do they look for in potential employees? What impresses them in a candidate? What advice would they give to those looking for that all-important foot in the door?

Aaron Shapiro, CEO, Huge
The big advice I’d give people is to get involved in the industry and start networking. Go to industry events, like the meetups we host at Huge, and do freelance work. Try to network, or even cold-call, with people in different agencies you admire to get career advice or informational interviews. The more you are involved and the more people get to know you, the more likely you’ll be to find a good job. The jobs are there; from our perspective and the perspective of other top agencies, there’s a shortage of great talent, and we’re always looking.

Barry Lowenthal, President, The Media Kitchen
We love this business a lot, so probably the first thing we look for is passion. We want to feel the same passion we have from every candidate. We hate when people get in to see us and they don’t know the first thing about what we do. Check out our website, visit our Facebook page, read our blog, check out our LinkedIn profiles, watch our clients’ ads. Have an opinion. Once we see passion, we look for curiosity. We’re a curious bunch, and we want to work with people who are equally curious. I want to know what’s on your DVR, what magazines you subscribe to and why you picked the phone you use. Tell me what apps made it on your home screen. Demonstrate your love for the media business. Tell me who you think is doing a good job and how you can make one of my client’s campaigns better.  Entrepreneurialism, kindness, generosity, work ethic are all important to us. Prove you have those traits. I’m much more impressed by someone who put themselves through school and did by working as a waiter than I am by someone from an Ivy League who had tons of internships. When I worked with Cindy Gallop, she always said she had two very simple hiring criteria: You just have to be great and nice. We’ve adopted that same philosophy.

Winston Binch, Partner/Chief Digital Officer, Deutsch LA
Breaking into any industry is never that easy. But creativity and persistence win. Do something creative for a place you want to work at that demonstrates the power of your creative and strategic thinking skills. Make sure they know about it. Take a look at their brands and clients, tweet them, start a conversation, and tell them what they could be doing better in social, from an innovation perspective, or with their advertising. Resumes, LinkedIn profiles and portfolio sites are still necessary but show us what you can do within the context of the business. And never underestimate the power of your network. Be a good friend, and mine your social network for opportunities and leads. Our best talent generally comes through employee referrals. The people that get referred by high performers always rise to the top. Be an entrepreneur: That’s what every great company is looking for.

Ian Schafer, CEO, Deep Focus
Nothing is more important to us than experience. I know it sounds crazy to expect a recent grad to have experience, but it’s never been more important. Someone that has put their interests and passions to work for themselves, for local businesses or for an internship shows that they have the foundation and the drive to take it to another level. Show me you understand how big our challenges are. Show me that you’ve creatively solved problems before. Show me that you have an innate understanding of what consumers want, not just of your own habits. Show me that you’ve thoughtfully written and expressed your thoughts before. Show me that you’re special and that I should not let you out of this office to go meet anyone else. Show me that you have an unending desire to learn and that you don’t know everything and you never will. I’d rather you express original thoughts rather than quote my blog back to me. An understanding of technology is a huge plus, too. Take some time to teach yourself how to code. Even at a basic level. You won’t just learn how to code, you’ll learn out to construct and deconstruct things to solve problems. That’s an invaluable asset as an employee.

Bryan Wiener, Chairman & CEO, 360i
I give all newcomers the same advice as the keys to navigating an environment where there are no roads: Be Hungry. Be Humble. Be Entrepreneurial.

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One Scarily #GreatMarketing Idea

Question: Would you ever attend a school that advised:

 - [Our] Café is best known for their chili cheese flies, gross beef sandwiches and hot sludge sundaes.

- [The] Office of Student Employment to help students in the process of finding opportunities to learn workplace skills, develop a career game plan, and begin to build a personal brand. Career assistance is available for students of all sizes, colors, creeds, and thicknesses?

- [Join our] Math Club: [because] even the most naturally gifted students can only reach 60 if they rely on counting fingers and toes ???

Answer: YES, you would if you were a monster!!!

 

Monster kudos go out to Pixar and Disney for for creating a fully-functional, one-of-a-kind pre-movie website teaser for Monsters University – see their trailer below:

 

 

 

 

 

 

 

 

 

Have you seen any other great digital marketing teaser campaigns out there? If so, please let me know!

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Behold: A View of Your Interactive Future

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A marketing professor pointed me to this video – check out Corning‘s inspiring vision of what our futures could be…interactive screens everywhere! I am especially impressed with the vision for glass ‘mobile’ devices and flexible/ interactive glass screens (see below). … Continue reading

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Be a Map-Maker

It’s been awhile since I’ve posted…thank you to everyone who’s read my blog in the past.  I’m re-committing to blogging thanks to a pact with one of my inspiring new co-workers – I’m getting back into blogging! Fall’s here, and … Continue reading

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Because Dance Connects Us All

Apparently, I was asleep in 2008 (oh wait, I was in Sweden…other than the Olympics and the Presidential election, the BBC and CNN didn’t report a ton of U.S. news, nevermind cultural YouTube sensations).

2008 was the year Matt Harding launched his first dancing video – and now he’s back with a new one.

Why should you watch this?  It’s powerful. Transformative.  Look at all the places Matt’s travelled.  All the people he’s gotten to dance care-free, in unison, in harmony.  Imagine if we could get the whole world to do that.  Now that’s inspiring.

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So You Wanna Improve Your Mobile Site?

You’re a brand who wants to improve your mobile site?

First, I applaud your company for creating a mobile site in the hopes of making a splash on the 3rd screen.  According to Culturesource.com, mobile is expected to overtake the desktop as the dominant web surfing channel by 2015.

And  yet, part of me believes there’s much more brands can do to surprise and delight customers – and keep them engaged longer to generate greater sales and share of mind.  Here’s my take on what will allow brands to separate themselves from the pack in mobile:

1. Provide fully-functioning site menus if consumers depend on them (and if you have an app, explain why they may want to download yours):

On more than one occasion, I’ve typed in a web-site address on my phone, have been directed to a mobile-optimized site, and then cannot do what I want to do.

USPS.Gov Mobile Site

Case in point: the post office.  Now, don’t get me wrong. I’m super happy they built a mobile site.  Though, take a look at the menu options to the right:

What did I want to do? Temporarily change my address.

Why on my mobile? Because I had to shut off my internet service to move.  So, it makes sense I’m going to be transmitting data over my 4G network – yet, there’s no way to perform this task on a mobile phone without going to a 3rd-party provider that charges $9.95.  And the menu option to download their app gave away no clue as to why I’d want to – even though the functionality is much more robust.

Bottom line: don’t oversimplify your site to the point where average consumers get lost trying to do what they want to do (if there were a substitute for usps.gov, I’d have migrated there permanently).

Southwest Airlines Mobile Site

One brand who does it right?

Southwest Airlines.

Every time I’ve used their mobile app for check-in, I’m amazed how easy it is and how automatically it will load my boarding pass. They even added car reservations as a menu item – nice partnering! 

2. Even if you’re a B2C company, think like the customer thinks – not like what you want to sell.  (Hint, this may mean one size doesn’t fit all)

Here’s where I see even the smartest companies miss opportunities.  Take the home improvement category of retailing.

Home Depot How-To Menu

Home Depot Mobile Site

Let’s look first at Home Depot: Right away, you sense maybe their mobile designers missed an opportunity when creating mobile menus.  While they have a “how to” menu when scrolling down on their home page, the menu pulls up instructional books/ videos to purchase.

If I’m lucky, I may find what I’m looking for by searching on a category.  Though ideally, I want to search by what I want to do/ improve around my house.  Am I installing a ceiling fan? Am I tackling a bathroom chore? Am I in need of replacing a lock? What I’d love is a way to search by what I need, and have a company’s site intelligently suggest what I should buy, link me to a how-to video, and recommend a bundled set of products I may need.

Lowe’s Customer-Centric Category Menus

Lowe’s Mobile Site

Who does this well?

Lowe’s.

Then again, they’re branded as “The Home Improvement” store.  If I have a project I need getting done – I’m logging in there first because they put me, the customer, first.

3. Bonus points for recognition/ gamification/ making me feel good:

In the above example, for folks who know what tools/ items they need, allow them to select “tool expert” menus (give me a star!), remember my shopping preferences and let me then go directly into search.

We can all agree that little rewards can add up to big customer loyalty.  One of my favorite apps? Vive la crepe!

Vive la crepe! Rewards

Vive la crepe! Site

Any time you go inside, the managers are all too willing to promote this app – take a photo of your receipt, and start earning ‘sweet’ rewards like a coffee or sweet crepe with any purchase.  That’s smart, because I could go anywhere for lunch.  But an app that gives me an incentive to bring along friends so I can share dessert? That’s smart.  Vive la crepe! not only earns my loyalty, they also earn valuable share of wallet over other value eatery spots.

Another brand’s site I find compelling in its originality? Ford.  They have an section called “Ford Social” – I can collect badges and share them.  Since I don’t drive a car at the moment, I’m not sure I’ll personally play, though I commend them for trying to drive interactivity with browsers and consumers.

Ford Social

Ford Social Badges

Ford Explorer Badge

 

 

 

 

 

4. Completely re-design the mobile experience so it is a well, “experience”.

Starbucks Landing Page

Who creates a ‘wow’ mobile experience?

I gotta give it to … Starbucks.

No boring menu option up top for them, no.  They capture your attention right away with sharp graphics, blog posts and social media sharing (a vertical Flipbook-like feel).  They even place a menu at the bottom and let you switch countries if you want.  Rock, on.

Starbucks Mobile Graphics

Starbucks Mobile Blog

Starbucks Menu

 

 

 

 

 

And last but certainly not least – another great site?

Tiffany & Co Mobile Menu

Tiffany & Co. Yes, they provide jewelry shopping on mobile – though their app is a completely new kind of experience (I saw the demo originally at an Ana.net presentation in January).  What are they providing the customer? The experience of love. You can see their picks for favorite NYC places, inspirational photos, inspirational love stories, and romance selections like music and movies.  It transports you to a well-curated world that Tiffany & Co. seeks to create in everything they do.  And it most-excellently creates a mobile experience that attracts, engages and inspires.

What Makes Love True App

Tiffany’s New York

Scenic Spot: Grand Central

 

 

 

 

 

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Inspiring Takeaways from Jon Gordon’s “The Energy Bus”

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Recently, I met an old friend for coffee in SoHo who I hadn’t spoken to in years.  We caught up like old times, and I remarked how amazing his life seemed to be going for him.  You know how some … Continue reading

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Turns Out, I Can Bluff … Adventures in Texas Hold ‘Em

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Last night, I attended a most fantastic charity event sponsored by The Children’s Storefront - an independent, tuition-free school in Harlem that provides education to children from preschool through 8th grade.  Every year, they sponsor a Texas Hold ‘Em Poker tournament to … Continue reading

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4 Tips from Alexis Maybank, CEO of Gilt Groupe

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Last night, I attended a great event put on by NYAMA – the New York chapter of the American Marketing Association, where Alexis Maybank (@giltfounder) spoke to an audience of about 40 marketing professionals and highlighted key learnings featured in … Continue reading

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How Investors Value a Start-up’s Marketing ROI Plans

In my desire to keep an archive of really thought-provoking marketing articles in one place, I’m re-posting them on my blog with my thoughts in italics – these are in addition to my other original posts or those that incorporate … Continue reading

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